Friday, 24 January 2020

How To Fix a Scan Problem on The HP Printer?

The HP printer is known for the best printing services. In addition to printing, you can use it to scan. But sometimes users face some common error while scanning their important documents. If you face this type of problem during the process, you do not need to worry. We will guide you on how to solve the scanning problem on the HP printer. We discuss this problem in this blog. Then you can read it to solve this problem as soon as possible. If you cannot solve it on your own, contact the professionals at any time. The experts are always here to help, they will give you one of the best solutions without delay. For your help, the HP printer customer support team is available 24 hours for your help.

Solutions To Solve The HP Printer Scan Problem

1. Verify the network connection

If there is a problem with the network, try to fix it quickly. If you use a wired or wireless connection. You should be strong to continue with a scanning session.

For wireless connection: make sure the network is configured correctly. To resolve this problem, disconnect and reconnect the wireless network with the device. To solve this problem, you can also keep the printer near the router.

For cable connection: connect the device through cables that play an important role in connecting the network. Make sure all cables or wires are configured correctly.

2. Install the latest driver

The outdated driver does not work properly, so if your scanner driver does not update for a long time, update it as soon as possible. Follow the steps below to update your HP scanner and printer driver.

  • Start the printer, then disconnect the USB cable from your HP printer and scanner that connects it to the system.
  • After that, wait a few seconds and reconnect the cable. Now do the same again if you are using a wireless scanner.
  • Go to http://support.hp.com/in-en/driver and find the driver for your device
  • To install the driver, go to "identify your product" and then press the printer icon.
  • Now enter the model number, printer type and printer serial number and then press send.
  • Now select download driver.

3. Restart the printer and scanner.

Press and hold the power switch and turn off the printer.

  • Turn off all programs, extensions and turn off the computer.
  • Turn on the printer and the computer.
  • Now, start the scan.

4. Use print and scan doctor

To solve the scanning problem, you can use the print and scan doctor.

  • Go to the official HP site, then download and install HP print and scan to the doctor.
  • Run this tool
  • The different signs and colors allow them to understand
  • A green checkmark means that everything is fine.
  • White tension means that there is an error that must be eliminated.
  • The yellow mark represents malicious firmware.
  • The red cross means the dangerous problem that can be solved by following the instructions on the screen.

If you have any problems related to this printing device, you can also contact our experts to solve this problem easily. Professionals are available 24 hours for your help. For instant solutions, call the HP  printer support number (+1) 833-486-0565. and if your computer is running slow than you can visit interglobe pc support site we provide the best service to solve slow computer problems.

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