If you are using your Mac device to print your documents, you must first verify the Air Print function on your device. Air print is a feature of the Apple device that allows printing via Wi-Fi. You need to connect with a good internet connection. But if your printer shows "the printer is disconnected" when it is connected to Mac, it indicates that the connection is not established between your Mac device and the printer. Follow these steps to exit this "printer is offline" problem.
- Verify that all cables are properly connected to the network router, computer, and printer.
- Insert enough paper in the paper tray to print correctly. Replace the ink cartridge if you see any low ink messages while printing.
- Click on the Apple menu to install the available updates and select the Software Update.
- Restart your Apple device by touching the drop-down button.
- Select System Preferences and go to Print and Scan. Select your printer from the list.
- Open a document you want to print and click on the Print option in the top menu to print the document.
We hope that these steps will surely solve your printer problem. If this method does not help you, you can try the printer reset method and visit our Printer support helpline number website for more help with printer technical problems. Get live chat support simply by visiting our technical support website that is available 24x7. We have highly qualified and experienced desktop support engineers who assist you with calls, live chat, email, and remote access. Our technicians use the latest remote access software that includes Zen Desk, Any Desk, etc. For more information, call our printer support helpline number +1-833-486-0565 and solve your printer problem.
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